Online ESL Teacher for HelloKid
Summary(Review): HelloKid teaches courses to K-12 as with most Chinese companies. The pay rate is up to $14 per hour. They are mainly looking for native ESL teachers but will consider non-native as well. You should have a TEFL, TESOL, or CELTA certificate. K-12 teaching experience is preferred.
Job Overview for Online ESL Teacher
Pay Rate per Hour:
Minimum: $5
Maximum: $14
Class Size:
one-on-one
Student Ages:
Elementary & Junior (age 5-15)
Class Schedule:
Evening (6pm-9pm)
Job Details for Online ESL Teacher
Accent(s):
Native North American
Native UK
Native Australian/New Zealand
Native Ireland
Native South Africa
Degree Required:
No
Certification:
No/Preferred
Years Experience:
0
Min Hours Week:
12
Internet Speed(Mbps):
Min Uploading: 2 MB/s
Min Downloading: 10 MB/s
Online ESL Teacher Job Description
- One-on-one online English teaching to kids aged 4-16.
- Lesson content: provided by the school
- Lesson length: 20-25 min
- Working hours: at least 12 hours per week between 6:30pm-9: 30 pm (Beijing time).
- Benefits: 8-22 USD total hourly rate.
LEAVE OF ABSENCE
In case tutors need to ask for leave( no more than two days per month), please inform staff in HKD at least 24 hours ahead, otherwise there will be a deduction of 3 USD for each class. Tutors should also wait for the staff’s response to confirm the cancellation. If there is no reply to confirm the said cancellation, tutors must get in touch with the HKD Staff by any means necessary.
BEING LATE
Being late or finish classes earlier will be deducted 2 USD for each class, being late for more than ten minutes will be considered absent, 6USD will be deducted.
LESSON REVIEW
Regular Reviews
This refers to the note provided every class by the Tutor which serves as a guide and a review for the student. The contents of the lesson review cover the lesson provided during the class. Tutors are given a specific format and are given 24 hours to complete their reviews. Reviews with a wrong format and or not completed within the given period will not be paid (No review, no pay).
Demo Reviews
This refers to the grading paper that every tutor must provide at the end of an assessment class. The contents of the evaluation sheet are used as a rubric and a placement test for the students. All tutors must grade the students fairly and accurately based on their current knowledge of English. The evaluation sheet must be completed immediately following the assessment class (No review, no pay).
In the event that our tutors were not able to meet the expectations and standards, your attitude and performance will be reviewed. Your supervisor may recommend the extension of your part-time period to a maximum of 2 months OR let the tutor go if she/he deems it necessary.
In the event the tutor committed gross negligence and committed violations against the company; the employer has the authority to cause the forfeiture of the tutor’s final pay.
RESIGNATION
Tutors are required to submit a letter of resignation AT LEAST SEVEN (7) DAYS prior to the official resignation date. Tutors with regular students who want to resign are required to submit a letter of resignation AT LEAST SEVEN (30) DAYS prior to the official resignation date. The last payment shall be withheld until such time as the tutor has completed all clearance procedures. If the tutor fails to do that, there will be no payment for the current month or the last month.
FIXED-TIME PERIOD
Responsibilities of a Tutor
Tutors who have passed the part-time period will be hired as Fixed-time tutors. A Tutor shall be given allowances whenever the management would deem fit, depending on his performance level as determined through a set of guidelines stated in this contract. The Tutor agrees that these allowances may be withdrawn anytime should the management determine that he/she is no longer entitled thereto after an evaluation conducted in accordance with the company guidelines found in this. The following policies are intended as guidelines only and are subject to change at the sole discretion of HKD.
WORKING HOURS
Tutor shall work 2~3 hours a day on weekdays 4 weekdays a week. Tutor shall work 3~6 hours a day on either Saturday or Sunday. Weekday Schedule (Monday ~ Friday)
6:00 PM ~ 9:00 PM
Weekend Schedule (Saturday, Sunday) 6:00 PM ~ 9:30 PM
CANCELLATION OF CLASSES
For pay purpose, tutors must give a 4-hour prior notice to HKD staffs in the event he/she intends to cancel. Cancellation of lessons will be limited to a reasonable number.
NOTICE:
Fixed working hours cannot be changed during the contract period.
All classes outside the contract work hours will be considered overtime.
The Tutor shall be given a weekly rest period of one (1) days after every six consecutive days of workdays.
The Tutor hereby binds himself to know and abide by the entire rule as stated in this contract, and further agrees to the imposition of the penalties should he violate any restrictions or rules stated herein.
ABOUT INTERNET
Because we are an online school, so the internet is the first priority
3G/4G internet is forbidden. (Once you are found using the 3G/4G internet to give classes, you will be deducted $10 per class. Our system will check your network records automatically.)
During classes, your families or friends cannot download anything or watch videos online, which will affect your network speed.
The working address is the tutor’s fixed address. If the tutor wants to change his/her working place, Tutor needs 10 working days in advance to inform HKD by Email to coaches@hellokid.com. At least 3 days forward to do the Internet test. If the tutor changes the working place with no permission from HKD, the tutor should bear the loss:$10 will be deducted for each class from his/her payment for instability of the network.
If network problems happen more than 3 times within 7 working days, We reserve the rights to terminate your contract anytime.
When the network modification made by your local ISP impacts your internet speed, HKD can terminate your contract immediately.
CANCELLATION
In the event that Tutors cannot attend their booked slots, they should send a message by all means at least 4 hours before your shift. This is to give us time to check other Tutors who can substitute your classes that you have cancelled or provide lesson compensation to students.
Tutors should also wait for the staff’s response to confirm the cancellation. If there is no reply to confirm the said cancellation, tutors must get in touch with the HKD Staff by any means necessary.
In the event that you cannot attend to your classes due to physical illness, accidents or any emergencies, you should notify the HKD immediately.
Excused cancellations are, but not limited to the following:
1. Power outage
2. System bug
3. HKD staff error
4. Hospitalization
5. Victim of a crime
6. Family emergencies such as a death of an immediate family member**
7. Sickness that cannot be remedied with minimal medication, etc.
*All pertinent documents (e.g. medical certificate, police blotter, etc.) must be submitted to the HKD staff on the day of the tutors return to work. If no documents are presented within 24 hours after the tutors return to work, the cancellation/s will be considered as unexcused.
**Immediate family members are the following: father/mother, brother/sister, husband/wife, and son/daughter.
***No work, no pay system. No Cancellation Penalty for excused cancellation
Unexcused cancellations are, but not limited to the following:
1. No transportation
2. Caught in a traffic jam
3. Ailments that can be addressed with minimal medication
4. The tutor’s tardiness has resulted in student cancellation.
5. Forgotten class
6. Picking up/dropping off someone at the airport/bus terminal, etc.
7. Personal problems (such as having no baby-sitter for his/her child/children, relationship problems)
8. Hearing/trial/other legal proceedings*
9. Failure to notify HKD staff 4 hours before cancellations.
Violations and Penalties:
1. Unexcused cancellation request at least four hours before the scheduled lesson
Tutor will be deducted $7 each slot, and a warning is given to the tutor.
All data of unexcused cancellations are compiled into the Overall Tutor Rating.
2. Unexcused cancellation request under four hours or sudden cancellation
Tutor will be deducted $10 each slot, and a warning is given to the tutor.
All data of unexcused cancellations are compiled into the Overall Tutor Rating.
III. NO CALL, NO SHOW (NCNS)
Tutors are required to contact the staff through any means within 24 hours from the time they were absent to explain the reason for the absence. A tutor who fails to do so will be tagged as NO CALL, NO SHOW. No cancellation penalty for NCNS but the tutor will undergo the following disciplinary actions:
First Offense A deduction of 15 USD for each no show class
Second Offense Termination
An appropriate disciplinary action shall be based on the discretion of the management
IV. LEAVE OF ABSENCE
A Tutor is eligible to ask for a leave for important matters. A Tutor is required to send a formal request for leave 7 days in advance. All requests should be sent to the HKD staff and HR Department. Filing for a leave less than 7 days will be considered all cancellations. The leave of absence filed by a Tutor will be deliberated by the management for approval.
Fixed time tutors are entitled to 6 hours (12 slots) total leave monthly. The cancellation of the benchmark will be considered unexcused regardless the reason.
HKD will follow the no work, no pay system. Make-up for unpaid leaves or offset will not be allowed.
VI. NEGATIVE FEEDBACK
Tutors are also evaluated by students through comments. If a student gives a tutor a Negative Feedback, the management will be discussing the matter with both the student and the tutor. The management will then decide appropriate measures for the matter.
Confirmed negative feedbacks related to Teaching Ability and Teaching attitude or Tutor’s Internet problem will be deducted $10 each time it happens.
Warning Letters:
Warning letters of the following contents are to be issued to tutors if in the case that the tutor is unable to uphold the regulations on this contract.
3 Incident Reports = 1 Warning Letter of the following
Unexcused Absences / Cancellations
Tardiness
No lesson reviews
Cancellation
Negative feedbacks of the following
– dress Code (No White Beaters, Tank Tops etc…)
– Room Lighting (Room too dark / too bright)
– Teaching Location (No Public Location, Bars, Lounges, Bedrooms, etc…)
– Improper Accessories (Nose rings, Tattoos, etc…)
– Attitude Issue (Not Energetic, Texting, Not focused on the class, etc…)
UNIVERSAL METRIC FOR SANCTIONS
First offense Written warning
Second Offense Deduction of 10 USD for each lesson
Third offense Dismissal
Disclosure of Tutors’ and students’ personal information
Tutors are not allowed to give their personal contact information (i.e.: email address, mobile phone number, social media accounts, etc) to their students, and it is also not allowed to ask students for their personal contact information. We will be logging in regularly to check if such information was passed along during the class sessions.
RULES ON CONDUCTING LESSONS
Lesson Start and End time
Regular lessons will be conducted within 25 minutes, and assessment lessons will be conducted within 20 minutes. Tutors should try to finish all the exercises and make sure that students were able to understand lessons clearly within the time frame. They can cut the lesson if it is not finished yet within the given time just as long as the student experiences difficulty and needs further explanation or training on the same subject.
Tutors are not allowed to teach outside lesson hours. Conducting lessons outside the fixed lesson hours set by HKD is prohibited and will not be remunerated for.
Opening of slots
Weekday classes will start at 6:00 PM / 7:00 PM to 9:00 PM depending on the shift the tutor has chosen Classes will start from 6:00 PM to 9:30 PM Saturday and Sunday. Slots will be opened by the management according to the shift assigned to you.
You have the option to also open slots on your day off or special holidays. You can send in an official request to HKD’s email in regards to working overtime. Cancellation and absences policies will apply for these days as well.
ABOUT PAYMENT & TRANSACTION FEE Monthly salary will be paid on 15th of every month through Paypal or bank transaction. The date may be postponed during the holidays. If choosing bank transaction, Turor should provide the mainland China bank account information (No transaction fee). If tutor needs an international transaction to transfer the salary to an overseas bank account, HKD will pay up to 20$ per transaction depending on the amount of the fee. Tutor should be responsible for paying the rest of the international transaction fee ( And there is also transaction fee of the receiving bank; Tutor should be responsible for the fee).
Important:
– Every tutor’s salary is CONFIDENTIAL and talking about salary in the chat room, with a student, or with a colleague is not allowed.
A. Referral Incentive
If a tutor refers another tutor for a fixed time that passes the part-time period, he/she will receive an incentive of 30 USD (Thirty).
RESIGNATION AND TERMINATION
END OF CONTRACT
The initial term of the agreement is 12 months from the date he/she entered and shall terminate upon the expiration of the period without any need of written notice. The Tutor shall inform HKD in writing at least one month prior to the expiration period the current agreement should he/she desire to renew the contract.
A tutor who becomes inactive for more than 2 weeks without any notification will be automatically considered as resigned effective immediately. The contract will be terminated and re-application will not be allowed.
NOTICE OF RESIGNATION
Tutors are required to submit a letter of resignation AT LEAST THIRTY (30) DAYS prior to the official resignation date. The last payment shall be withheld until such time as the tutor has completed all clearance procedures. A fee of 500 USD ($500) will be charged to the tutor’s last pay should the tutor fail to notify an employer in regards to resignation before 30 days.
Non-renewal of the contract will be depended on but not limited to the following reasons: Low booking rate, too many Attitude and Ability related issues, frequent hardware and internet malfunctions, and constant filing out for leave.
RESIGNATION PROCEDURE
It is important that, regardless of the reasons behind a Tutor’s resignation, that the process is facilitated effectively and precisely that the Tutor is handled with respect. Failure to do this creates a negative and unprofessional image of the company.
The following procedures should be followed when a tutor decides to resign:
A Tutor should provide a resignation letter to the management thirty (30) days before the date of effective resignation. HKD must honor the agreement from date of resignation until the effective date unless otherwise stated in the agreement or unless otherwise agreed by both Company and Tutor.
The notice of resignation must be in writing and hand signed with the date.
When a Tutor resigns, the immediate supervisor should have a professional discussion as to the reasons for the resignation. The discussion will be put into writing by the staff and shall be forwarded to the HR for approval.
Should the resignation be unavoidable then the staff must indicate acceptance of the resignation by signing the resignation letter and must confirm the last date of employment. HKD staff should plot the removal of bound students and fix schedule from the system
HR will ensure an effective administration around the resignation including the calculation of final pay. A certificate of service will be issued to the Tutor on the last day of service. The final salary payment will be paid to the Tutor on the next official pay day
HR is to close all HKD accounts after the calculation of the tutor’s final pay. All related information should be verified and deactivated before the release of the tutor’s final pay.
TERMINATION PROCEDURE
A Tutor who falls below the set standards of the Company shall be notified 30 days before the effective termination. The HKD staff should have a professional discussion as to the reasons for the termination. The discussion will be put into writing by the HKD team and shall be forwarded to the HR for approval. This establishes a foundation for the resolution of possible problems and/or prevention of the termination. HR will ensure an effective administration around the termination including the
calculation of final pay in coordination with the Accounting Department. The final salary payment will be paid to the tutor on the next official payday.
NOTICE: Under these circumstances below, tutors will be reset to part-time tutors
Booking Rate is lower than 70% for the constant two months Unstable internet or equipment
We will inform our Tutors through email ahead of time.
Online ESL Teacher Job Requirements
- Student age: kids 3-16 years old.
- Native or Near-Native English Speakers
- Internet Speed at least 3Mbps upload and 10Mbps download
- Are able to open at least 4 days 6:30pm-9:30pm(China time) per week.
Online ESL Teacher Salary and Compensation
Keep your skills sharp while earning extra money as an online English tutor with HelloKid. Choose to work flexibly with your PC that has stable, high-speed internet access.
- Referral incentive
- Regular students/Bound students
- Training programs
- Performance-based incentives
- Timely customer service
How to Apply to Online ESL Teacher?
Company Information for HelloKid
HelloKid, developed by Hangzhou Feizhu Technology Co., Ltd, is a learning platform that provides students with instant access to fluent English speakers through one on one video chat. It is believed that the best way to enhance one’s language ability is to constantly practice speaking. In order to seamlessly connect students and tutors, HelloKid Tutor is specially designed for fluent English speakers who want to be English practice partners and teachers.
Online ESL Teacher Reviews
Teacher Reviews
Read the post here.
HELLOKID
In case tutors need to cancel classes, please inform staffs in HKD at least 4 hours ahead, a deduction of 2 USD for each unexcused cancellation, and 3 USD will be deducted for unexcused cancellation within 4 hours. No deduction for excused cancellation.
LEAVE OF ABSENCE
In case tutors need to ask for leave( no more than two days per month), please inform staff in HKD at least 24 hours ahead, otherwise there will be a deduction of 3 USD for each class. Tutors should also wait for the staff’s response to confirm the cancellation. If there is no reply to confirm the said cancellation, tutors must get in touch with the HKD Staff by any means necessary.
BEING LATE
Being late or finish classes earlier will be deducted 2 USD for each class, being late for more than ten minutes will be considered absent, 6USD will be deducted.
LESSON REVIEW
Regular Reviews
This refers to the note provided every class by the Tutor which serves as a guide and a review for the student. The contents of the lesson review covers the lesson provided during the class. Tutors are given a specific format and are given 24 hours to complete their reviews. Reviews with a wrong format and or not completed within the given period will not be paid (No review, no pay).
Demo Reviews
This refers to the grading paper that every tutor must provide at the end of an assessment class. The contents of the evaluation sheet are used as a rubric and a placement test for the students. All tutors must grade the students fairly and accurately based on their current knowledge of English. The evaluation sheet must be completed immediately following the assessment class (No review, no pay).
In the event that our tutors were not able to meet the expectations and standards, your attitude and performance will be reviewed. Your supervisor may recommend the extension of your part-time period to a maximum of 2 month OR let the tutor go if she/he deems it necessary.
In the event the tutor committed gross negligence and committed violations against the company; the employer has the authority to cause the forfeiture of the tutor’s final pay.
RESIGNATION
Tutors are required to submit a letter of resignation AT LEAST SEVEN (7) DAYS prior to the official resignation date. Tutors with regular students who want to resign are required to submit a letter of resignation AT LEAST SEVEN (30) DAYS prior to the official resignation date.The last pay shall be withheld until such time as the tutor has completed all clearance procedures. If tutor fails to do that, there will be no payment for current month or the last month.
FIXED-TIME PERIOD
Responsibilities of a Tutor
Tutors who have passed the part-time period will be hired as Fixed-time tutors. A Tutor shall be given allowances whenever the management would deem fit, depending on his performance level as determined through a set of guidelines stated in this contract. The Tutor agrees that these allowances may be withdrawn anytime should the management determine that he/she is no longer entitled thereto after an evaluation conducted in accordance with the company guidelines found in this. The following policies are intended as guidelines only and are subject to change at the sole discretion of HKD.
WORKING HOURS
Tutor shall work 2~3 hours a day on week days 4 weekdays a week. Tutor shall work 3~6 hours a day on either Saturday or Sunday. Weekday Schedule (Monday ~ Friday)
6:00 PM ~ 9:00 PM
Weekend Schedule (Saturday, Sunday) 6:00 PM ~ 9:30 PM
CANCELLATION OF CLASSES
For pay purpose, tutors must give a 4 hour prior notice to HKD staffs in the event he/she intends to cancel. Cancellation of lessons will be limited to a reasonable number.
NOTICE:
Fixed working hours cannot be changed during the contract period.
All classes outside the contract work hours will be considered overtime.
The Tutor shall be given a weekly rest period of one (1) days after every six consecutive days of work days.
The Tutor hereby binds himself to know and abide by the entire rule as stated in this contract, and further agrees to the imposition of the penalties should he violate any restrictions or rules stated herein.
ABOUT INTERNET
Because we are an online school, so internet is the first priority
3G/4G internet is forbidden. (Once you are found using 3G/4G internet to give classes, you will be deducted $10 per class. Our system will check your network records automatically.)
During classes, your families or friends cannot download anything or watch videos online, which will affect your network speed.
Working address is tutor’s fixed address. If tutor wants to change his/her working place, Tutor needs 10 working days in advance to inform HKD by Email to coaches@hellokid.com. At least 3 days forward to do the Internet test. If tutor changes the working place with no permission from HKD, tutor should bear the loss:$10 will be deducted for each class from his/her payment for instability of the network.
If network problems happen more than 3 times within 7 working days, We reserve the rights to terminate your contract anytime.
When the network modification made by your local ISP impacts your internet speed, HKD can terminate your contract immediately.
CANCELLATION
In the event that Tutors cannot attend their booked slots, they should send a message by all means at least 4 hours before your shift. This is to give us time to check other Tutors who can substitute your classes that you have cancelled or provide lesson compensation to students.
Tutors should also wait for the staff’s response to confirm the cancellation. If there is no reply to confirm the said cancellation, tutors must get in touch with the HKD Staff by any means necessary.
In the event that you cannot attend to your classes due to physical illness, accidents or any emergencies, you should notify the HKD immediately.
Excused cancellations are, but not limited to the following:
1. Power outage
2. System bug
3. HKD staff error
4. Hospitalization
5. Victim of a crime
6. Family emergencies such as death of an immediate family member**
7. Sickness that cannot be remedied with minimal medication, etc.
*All pertinent documents (e.g. medical certificate, police blotter, etc.) must be submitted to the HKD staff on the day of the tutors return to work. If no documents are presented within 24 hours after the tutors return to work, the cancellation/s will be considered as unexcused.
**Immediate family members are the following: father/mother, brother/sister, husband/wife, and son/daughter.
***No work, no pay system. No Cancellation Penalty for excused cancellation
Unexcused cancellations are, but not limited to the following:
1. No transportation
2. Caught in a traffic jam
3. Ailments that can be addressed with minimal medication
4. The tutor’s tardiness has resulted in student cancellation.
5. Forgotten class
6. Picking up/dropping off someone in the airport/bus terminal, etc.
7. Personal problems (such as having no baby-sitter for his/her child/children, relationship problems)
8. Hearing/trial/other legal proceedings*
9. Failure to notify HKD staff 4 hours before cancellations.
Violations and Penalties:
1. Unexcused cancellation request at least four hours before the scheduled lesson
Tutor will be deducted $7 each slot, and a warning is given to the tutor.
All data of unexcused cancellations are compiled into the Overall Tutor Rating.
2. Unexcused cancellation request under four hours or sudden cancellation
Tutor will be deducted $10 each slot, and a warning is given to the tutor.
All data of unexcused cancellations are compiled into the Overall Tutor Rating.
III. NO CALL, NO SHOW (NCNS)
Tutors are required to contact the staff through any means within 24 hours from the time they were absent to explain the reason of the absence. A tutor who fails to do so will be tagged as NO CALL, NO SHOW. No cancellation penalty for NCNS but the tutor will undergo the following disciplinary actions:
First Offense A deduction of 15 USD for each no show class
Second Offense Termination
Appropriate disciplinary action shall be based on the discretion of the management
IV. LEAVE OF ABSENCE
A Tutor is eligible to ask for a leave for important matters. A Tutor is required to send a formal request of leave 7 days in advance. All requests should be sent to the HKD staff and HR Department. Filing for a leave less than 7 days will be considered all cancellations. The leave of absence filed by a Tutor will be deliberated by the management for approval.
Fixed time tutors are entitled to 6 hours (12 slots) total leave monthly. The cancellation over the benchmark will be considered unexcused regardless the reason.
HKD will follow the no work, no pay system. Make-up for unpaid leaves or offset will not be allowed.
VI. NEGATIVE FEEDBACK
Tutors are also evaluated by students through comments. If a student gives a tutor a Negative Feedback, the management will be discussing the matter with both the student and the tutor. The management will then decide appropriate measures for the matter.
Confirmed negative feedbacks related to Teaching Ability and Teaching attitude or Tutor’s Internet problem will be deducted $10 each time it happens.
Warning Letters:
Warning letters of the following contents are to be issued to tutors if in the case that the tutor is unable to uphold the regulations on this contract.
3 Incident Reports = 1 Warning Letter of the following
Unexcused Absences / Cancellations
Tardiness
No lesson reviews
Cancellation
Negative feedbacks of the following
– dress Code (No White Beaters, Tank Tops etc…)
– Room Lighting (Room too dark / too bright)
– Teaching Location (No Public Location, Bars, Lounges, Bedrooms, etc…)
– Improper Accessories (Nose rings, Tattoos, etc…)
– Attitude Issue (Not Energetic, Texting, Not focused on the class, etc…)
UNIVERSAL METRIC FOR SANCTIONS
First offense Written warning
Second Offense Deduction of 10 USD for each lesson
Third offense Dismissal
Disclosure of Tutors’ and students’ personal information
Tutors are not allowed to give their personal contact information (i.e.: email address, mobile phone number, social media accounts, etc) to their students, and it is also not allowed to ask students for their personal contact information. We will be logging in regularly to check if such information was passed along during the class sessions.
RULES ON CONDUCTING LESSONS
Lesson Start and End time
Regular lessons will be conducted within 25 minutes, and assessment lessons will be conducted within 20 minutes. Tutors should try to finish all the exercises and make sure that students were able to understand lessons clearly within the time frame. They can cut the lesson if it is not finished yet within the given time just as long as the student experiences difficulty and needs further explanation or training on the same subject.
Tutors are not allowed to teach outside lesson hours. Conducting lessons outside the fixed lesson hours set by HKD is prohibited and will not be remunerated for.
Opening of slots
Weekday classes will start from 6:00 PM / 7:00PM to 9:00PM depending on the shift the tutor has chosen Classes will start from 6:00PM to 9:30PM Saturday and Sunday. Slots will be opened by the management according to the shift assigned to you.
You have the option to also open slots on your day off or special holidays. You can send in an official request to HKD’s email in regards to working overtime. Cancellation and absences policies will apply for these days as well.
ABOUT PAYMENT & TRANSACTION FEE Monthly salary will be paid on 15th of every month through Paypal or bank transaction. The date may be postponed during the holidays. If choosing bank transaction, Turor should provide the mainland China bank account information (No transaction fee). If tutor needs international transaction to transfer the salary to overseas bank account, HKD will pay up to 20$ per transaction depending on the amount of the fee. Tutor should be responsible for paying the rest of the international transaction fee ( And there is also transaction fee of the receiving bank; Tutor should be responsible for the fee).
Important:
– Every tutor’s salary is CONFIDENTIAL and talking about salary in the chat room, with a student, or with a colleague is not allowed.
A. Referral Incentive
If a tutor refers another tutor for fixed time that passes the part-time period, he/she will receive an incentive of 30 USD (Thirty).
RESIGNATION AND TERMINATION
END OF CONTRACT
The initial term of the agreement is 12 months from the date he/she entered, and shall terminate upon the expiration of the period without any need of written notice. The Tutor shall inform HKD in writing at least one month prior to the expiration period the current agreement should he/she desire to renew the contract.
A tutor who becomes inactive for more than 2 weeks without any notification will be automatically considered as resigned effective immediately. Contract will be terminated and re-application will not be allowed.
NOTICE OF RESIGNATION
Tutors are required to submit a letter of resignation AT LEAST THIRTY (30) DAYS prior to the official resignation date. The last pay shall be withheld until such time as the tutor has completed all clearance procedures. A fee of 500 USD ($500) will be charged to the tutor’s last pay should the tutor fail notify an employer in regards to resignation before 30 days.
Non-renewal of contract will be depended on but not limited to the following reasons: Low booking rate, too many Attitude and Ability related issues, frequent hardware and internet malfunctions, and constant filing out for leave.
RESIGNATION PROCEDURE
It is important that, regardless of the reasons behind a Tutor’s resignation, that the process is facilitated effectively and precisely that the Tutor is handled with respect. Failure to do this creates a negative and unprofessional image of the company.
The following procedures should be followed when a tutor decides to resign:
A Tutor should provide a resignation letter to the management thirty (30) days before the date of effective resignation. HKD must honor the agreement from date of resignation until the effective date unless otherwise stated in the agreement or unless otherwise agreed by both Company and Tutor.
The notice of resignation must be in writing and hand signed with date.
When a Tutor resigns, the immediate supervisor should have a professional discussion as to the reasons for the resignation. The discussion will be put into writing by the staff and shall be forwarded to the HR for approval.
Should the resignation be unavoidable then the staff must indicate acceptance of the resignation by signing on the resignation letter and must confirm the last date of employment. HKD staff should plot the removal of bound students and fix schedule from the system
HR will ensure an effective administration around the resignation including the calculation of final pay. A certificate of service will be issued to the Tutor on the last day of service. The final salary payment will be paid to the Tutor on the next official pay day
HR is to close all HKD accounts after the calculation of the tutor’s final pay. All related information should be verified and deactivated before the release of the tutor’s final pay.
TERMINATION PROCEDURE
A Tutor who falls below the set standards of the Company shall be notified 30 days before the effective termination. The HKD staff should have a professional discussion as to the reasons for the termination. The discussion will be put into writing by the HKD team and shall be forwarded to the HR for approval. This establishes a foundation for the resolution of possible problems and/or prevention of the termination. HR will ensure an effective administration around the termination including the
calculation of final pay in coordination with the Accounting Department. The final salary payment will be paid to the tutor on the next official pay day.
NOTICE: Under these circumstances below, tutors will be reset to part-time tutors
Booking Rate is lower than 70% for the constant two months Unstable internet or equipment
We will inform our Tutors through email ahead of time.
Michal Tereszczenko says
I can not upload my video to the Hellokid website, an error occurs every time I try to do it. I even tried to upload 1 MB file. still nothing